Carmen Mercado Prudencio holds a Master of Business Administration (MBA) with High Distinction from UPB and a Bachelor's degree in Marketing and Logistics from the same institution, where she stood out for her academic excellence. She has complemented her education with a diploma in Higher Education and courses in applied artificial intelligence for marketing, projects, and education. She has experience in data analysis, project management, and marketing, highlighting her work at SOBOCE in indicators and logistics optimization. She has also participated in the development of social projects. She is currently a university professor at UPB.